Even in today’s technology-driven world, nothing beats the power of a good word of mouth referral from one of your existing customers to a potential new customer.
The bottom line is that there comes a point when you need to step out of your comfort zone and ask for a referral.
It’s human nature to avoid asking for anything when it involves the risk of rejection. But word of mouth has always been a powerful way of attracting new business, so there’s no better time for you to start than now!
Meanwhile, getting good reviews may be slightly less personal and confronting, but equally important.
These days, Google search results are vital for many businesses. The quality and quantity of reviews are at the core of how Google ranks businesses in search results.
If you’re not out there asking for customer referrals and reviews, then you’re leaving the field wide open for your competitors to gain an important advantage and you’ll be left behind, fighting over the crumbs.
In this video, we’ll start by looking at three key steps towards getting great referrals for your business and share some tips on how to increase your success in getting more customer reviews.